Success Story – Database performance management (RisePoint)

About Customer: A leading Online Higher Education Company (US) providing online program management (OPM) services to 200+ private and public universities

Support Needed: After migrating to the Azure cloud, the client encountered performance issues in their SQL Managed Instance (SQL MI) and Azure Synapse environments. The challenges included:

• Lack of monitoring and alerting, making issue detection and resolution difficult.

• Inefficient data warehouse (DWH) implementation, contributing to poor performance and slow query execution NGN Advisory Solution

NGN Advisory implemented a structured, phased approach to address these issues:

Phase 1:

• Performance Optimization: Identified and resolved bottlenecks in SQL MI and Azure Synapse.

• Monitoring & Alerting Implementation: Enabled proactive issue detection and resolution.

• Best Practices Advisory: Provided expert recommendations for database performance tuning and cloud efficiency. Tech Landscape

Cloud Platform: Microsoft Azure

Database Technologies: SQL Managed Instance (SQL MI), Azure Synapse Analytics

Tools Used: Cloud monitoring tools, database performance tuning methodologies Business Benefits

Performance Boost: Optimized database workloads improved query execution times and overall system efficiency.

• Cost Savings: Enhanced resource utilization resulted in lower cloud infrastructure costs.

• Proactive Monitoring: Implemented real-time alerting to prevent potential performance issues.

By leveraging RadixTop’s expertise in database performance tuning and cloud optimization, client successfully enhanced its cloud database environment, ensuring scalability, efficiency, and a seamless learning experience for its users